4.3 What does the “report a problem” icon do?

Similar to its function in the shipment view, this icon enables you to formally report any issues or concerns to the container. When you click on this icon, a pop-up dialog box will appear, providing you with the option to select and specify the problem associated with the shipment or container in question. Our dedicated team will then investigate the matter diligently. This button offers a convenient and efficient means for users to provide comments or feedback on specific data points, ensuring that we can address any concerns or discrepancies promptly and accurately.